Mega 88's Privacy Policy — Your information is safe with us

Mega 88 (mega88.plus) is one of Bangladesh's most trusted online gaming platforms. We believe your privacy is a fundamental right — not just a policy statement. This Privacy Policy document sets out, with full transparency, how Mega 88 collects your personal information, why we collect it, how we use it, and how securely it is stored.

By creating an account or using Mega 88, you agree to this Privacy Policy. Please read it carefully. It is written in plain language so that anyone, regardless of age or background, can easily understand it.

This privacy policy applies to all Mega 88 services — including our website, mobile app, live chat, email support, and any other digital channel through which you interact with us. This policy governs our Terms and Conditions And Responsible Gaming Policymust be read in conjunction with.

Mega 88 collects two types of information from you — information you provide directly, and technical information collected automatically. Details are outlined below:

A) Information You Provide

• Registration Details: Your name, date of birth, mobile number, email address, and password.
• Identity Verification Information (KYC): Copy of national ID card, passport, or driving license.
• Financial Information: Your mobile banking number (bKash, Nagad, Rocket) or USDT wallet address.
• Contact Information: The content of your conversations with us via live chat or email.
• Preference Data: Your preferred games, language, and notification settings.

B) Automatically Collected Information

• Device Information: Your device type — phone or computer — operating system, and browser.
• IP Address: For location verification and security purposes.
• Gaming Log: Games played, bets placed, and session duration.
• Transaction History: Complete records of all deposits and withdrawals.
• Cookies & Tracking Data: Your navigation patterns on the site.

Mega 88 uses your information only for specific, legitimate purposes. We never act in a way that violates your privacy. The primary reasons we use your data are outlined below:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: For processing deposits, withdrawals, and bonuses.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: To analyze and improve your overall experience.
• Contact: To send you important updates, promotions, and offers (you may opt out at any time).
• Legal Obligations: To meet the requirements of regulatory authorities.
• Responsible Gaming: To identify signs of excessive gaming and offer appropriate support.
• Customization: To suggest games and offers tailored to your preferences.

Mega 88 does not sell, rent, or trade your personal information to any third party. However, there are limited circumstances where sharing information may be necessary:

• Payment Processors: Minimum necessary information is shared with payment providers such as bKash, Nagad, Rocket, or USDT to complete transactions.
• Game Software Provider: Limited data is shared with licensed technology partners for the operation of Live Casino or Sports Betting.
• Law Enforcement Agencies: Information may need to be shared with government authorities pursuant to a court order or legal obligation.
• Anti-Fraud System: Limited data is shared with industry-standard verification services to detect fraud.

Whenever data is shared, the third party is required to uphold the same strict privacy standards as Mega 88. We bind our partners under data protection agreements.

Mega 88 uses cookies on its website. Cookies are small text files stored in your browser that help personalize your experience.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions and storing security tokens — the site cannot function properly without these.
• Performance Cookies: Used to identify which sections of the site are experiencing the most issues.
• Functional Cookies: To remember your preferred language, game categories, and display settings.
• Analytical Cookies: To analyze overall user behavior and improve our services.

You may disable cookies through your browser settings. However, doing so may cause some site features to not work correctly — particularly those related to login and payments.

At Mega 88, we use industry-leading technology to protect your personal information and financial data. Our security framework operates across multiple layers:

• TLS/SSL Encryption: Every interaction with the site is secured with 256-bit encryption.
• Encrypted Database: All your personal information is stored in encrypted form.
• Two-Factor Authentication (2FA): Available as an additional security layer for your account.
• Regular Security Audits: Independent cybersecurity experts conduct regular audits of our systems.
• Real-Time Monitoring: Automated 24/7 monitoring runs continuously to detect unusual activity.
• Firewall Protection: Advanced firewall protection is active to prevent DDoS attacks and unauthorized access.

That said, no one can guarantee 100% security on the internet. We strongly recommend using a strong password, avoiding logging in on shared or public devices, and reporting any suspicious activity to us immediately.

Under Mega 88's Privacy Policy, you retain full control over your personal information. We provide you with the following rights:

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You may request that any inaccurate or incomplete information be corrected.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for any specific purpose.
• Data Portability: You may request your information in a structured, portable format.
• Right to Object: You may object to marketing communications or profiling.

To exercise these rights, contact our support team via live chat or email. We generally process all requests within 30 business days.

Mega 88 does not retain your information indefinitely. A specific retention period is defined for each type of data:

Once the designated retention period expires, your data is automatically and securely deleted or anonymized. Even if you close your account before that period ends, certain data may still be retained for the legally required duration.

Mega 88 strictly does not provide services to anyone under the age of 18. Our privacy policy places particular emphasis on protecting the data of minors.

• Date of birth is verified at the time of registration.
• Age verification is carried out as part of the KYC process.
• No information relating to minors is stored in our systems.
• If any data belonging to a minor is collected inadvertently, it is deleted immediately.

If parents believe their child is using Mega 88, please contact our support team immediately. We will take prompt action.

Mega 88 may update this Privacy Policy from time to time. For significant changes, we will notify you in advance via your registered email or a site notification.

The "Last Updated" date at the top of this page is revised after each update. Continued use of the site following any policy change will be treated as your acceptance of the revised policy.

For any questions or concerns regarding our privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Live chat button at the bottom-right corner of the site
• Support Hours: 24 hours a day, 7 days a week

Our dedicated privacy team typically responds to all privacy-related requests within 48 hours. For more information, please visit our FAQ Page View.